Questions How long has Kensington Electronics, Inc. been in business? What are the hours of operation? What is the Shipping cut-off time? Is there a minimum order amount? Do you accept credit cards? Can you cross parts and provide technical information? Do you accept blanket orders and LOIs? Where is Freight On Board (FOB)? What are your standard shipping methods? Do you have an outside sales representative in my area? Do you accept international orders? Who calls KEI? Is Kensington Electronics ISO 9000 Registered? How long has Kensington Electronics, Inc. been in business? 18 years back to the top What are the hours of operation? Our office is open from 7:00 AM to 7:00 PM Central Standard Time but our web site, with our convenient part search, is open 24 hours a day, seven days a week. back to the top What is the Shipping cut-off time? 3:00 PM Central Standard Time for in-stock items. back to the top Is there a minimum order amount? Yes, $50 USD. back to the top Do you accept credit cards? Yes. Kensington gladly accepts Visa, MasterCard, or American Express. back to the top Can you cross parts and provide technical information? Yes. On average, each member of our sales team can boast over 10 years experience with Kensington Electronics. back to the top Do you accept blanket orders and LOIs? Yes. back to the top Where is Freight On Board (FOB)? Austin, TX back to the top What are your standard shipping methods? UPS and FedEx. back to the top Do you have an outside sales representative in my area? Representatives are available in Southern California, Northern California, New York, Washington, Oregon, Texas, Oklahoma, Arkansas, and Alabama. back to the top Do you accept international orders? Yes, with bank wire transfer payment arrangements. back to the top Who calls KEI? Design Engineers call Kensington to discuss their 0.5mm surface mount connector requirements for their unusually tight PCB stacking problem. Buyers call Kensington to set up blanket orders not only to be assured of available stock over the course of time but also to take advantage of large volume discounts. Prototype/ Design houses call Kensington to order samples and catalogs for an upcoming project. Small companies call Kensington since their orders are not large enough to meet the factory order minimum. Product Line Managers in desperate need call Kensington because the only available stock in the United States within the next 8 weeks is located at Kensington. Expediters faced with constant MRP changes call Kensington, sometimes daily, to make adjustments to their schedules. Quality managers who must maintain strict ISO requirements call ISO registered Kensington for their requirements since they know Kensington understands the true meaning of their ISO standards. Receiving clerks are grateful their company calls Kensington since all boxes arrive on time with bar coded labels, internal part numbers and Purchase Order numbers on every box. Purchasing agents call Kensington to reach an efficient, friendly salesperson with fair, consistent pricing. World leading manufacturers call Kensington to enhance market penetration. back to the top Is Kensington Electronics ISO 9000 Registered? Early on, Kensington's management determined the importance of participating in a world-wide marketplace with a quality product and superior customer service to support that product. As a result, it was natural for Kensington to earn its ISO 9001:2000 registration over 10 years ago with successful recertification to updated standards thereafter. A current ISO certificate can be viewed by clicking here. back to the top

© 1996-2008 Kensington Electronics, Inc.